{"id":2751,"date":"2026-05-18T07:17:26","date_gmt":"2026-05-18T07:17:26","guid":{"rendered":"https:\/\/sites.tarc.edu.my\/cpe\/?p=2751"},"modified":"2026-05-18T07:25:49","modified_gmt":"2026-05-18T07:25:49","slug":"csrm","status":"publish","type":"post","link":"https:\/\/sites.tarc.edu.my\/cpe\/2026\/05\/18\/csrm\/","title":{"rendered":"Certified Strategic Retail Manager"},"content":{"rendered":"\t\t
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The Professional Certificate in New Retail Strategy is a comprehensive four-day programme designed to empower retail leaders to bridge the gap between traditional high-street operations and the modern digital marketplace.<\/p>

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Strategic Retail Evolution<\/strong><\/p>

In an increasingly competitive landscape, ‘New Retail’ has become a fundamental requirement for commercial success. This programme provides a clear roadmap for professionals to integrate physical shopfronts with online efficiency, ensuring long-term business sustainability and enhanced customer loyalty.<\/p>

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Core Curriculum Pillars<\/strong><\/p>

The syllabus is strategically structured into three key areas of expertise:<\/p>

– Omnichannel Marketing & Sales Strategy: Transition from fragmented sales channels to a unified customer experience. Learn to synchronise marketing efforts so that customers enjoy a seamless transition between your digital platforms and physical locations.– Best Practices for O2O (Online-to-Offline): Master the logistics and marketing tactics required to drive digital traffic into physical stores. This module focuses on practical implementation to increase footfall and optimise in-store conversion rates.– Managerial Coaching Skills: Beyond technical strategy, the course emphasises leadership. Participants will acquire modern coaching techniques to motivate staff, enhance team performance, and lead the human element of digital transformation.<\/p>

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Target Audience<\/strong><\/p>

This certification is specifically tailored for individuals responsible for driving growth and overseeing operations, including:– Retail Supervisors seeking career advancement into senior management.– Managers tasked with modernising existing store operations.– Business Owners looking to scale their brands using robust O2O models.<\/p>

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Schedule & Logistics<\/strong><\/p>

The training is delivered over a total of four days, typically divided into two intensive two-day blocks. This modular structure allows participants to begin applying new concepts within their workplace between sessions.<\/p>

– Duration: 4 Days Training Programme– Venue:\u00a0 Tunku Abdul Rahman University of Management and Technology (TAR UMT)– Funding: Fully HRD Corp Claimable<\/p>

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Accreditation & Partnerships<\/strong><\/p>

This programme is a prestigious collaborative effort between TAR UMT and SH Retail Academy, supported by the London Examinations Board.<\/p>

\u00a0– Employer Benefits: As an HRD Corp Claimable course, companies may utilise their levy to fund professional development for their workforce.\u00a0– Professional Recognition: Successful graduates will be awarded a certificate endorsed by the Association of Certified Professionals (ACP).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

The Professional Certificate in New Retail Strategy is a comprehensive four-day programme designed to empower retail leaders to bridge the gap between traditional high-street operations and the modern digital marketplace. Strategic Retail Evolution In an increasingly competitive landscape, ‘New Retail’ has become a fundamental requirement for commercial success. This programme provides a clear roadmap for […]<\/p>\n","protected":false},"author":10,"featured_media":2753,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"pgc_sgb_lightbox_settings":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-2751","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"rttpg_featured_image_url":{"full":["https:\/\/sites.tarc.edu.my\/cpe\/wp-content\/uploads\/sites\/4\/2026\/05\/CSRM-1.jpg",527,434,false],"landscape":["https:\/\/sites.tarc.edu.my\/cpe\/wp-content\/uploads\/sites\/4\/2026\/05\/CSRM-1.jpg",527,434,false],"portraits":["https:\/\/sites.tarc.edu.my\/cpe\/wp-content\/uploads\/sites\/4\/2026\/05\/CSRM-1.jpg",527,434,false],"thumbnail":["https:\/\/sites.tarc.edu.my\/cpe\/wp-content\/uploads\/sites\/4\/2026\/05\/CSRM-1-150x150.jpg",150,150,true],"medium":["https:\/\/sites.tarc.edu.my\/cpe\/wp-content\/uploads\/sites\/4\/2026\/05\/CSRM-1-300x247.jpg",300,247,true],"large":["https:\/\/sites.tarc.edu.my\/cpe\/wp-content\/uploads\/sites\/4\/2026\/05\/CSRM-1.jpg",527,434,false],"1536x1536":["https:\/\/sites.tarc.edu.my\/cpe\/wp-content\/uploads\/sites\/4\/2026\/05\/CSRM-1.jpg",527,434,false],"2048x2048":["https:\/\/sites.tarc.edu.my\/cpe\/wp-content\/uploads\/sites\/4\/2026\/05\/CSRM-1.jpg",527,434,false],"qi_addons_for_elementor_image_size_square":["https:\/\/sites.tarc.edu.my\/cpe\/wp-content\/uploads\/sites\/4\/2026\/05\/CSRM-1.jpg",527,434,false],"qi_addons_for_elementor_image_size_landscape":["https:\/\/sites.tarc.edu.my\/cpe\/wp-content\/uploads\/sites\/4\/2026\/05\/CSRM-1.jpg",527,434,false],"qi_addons_for_elementor_image_size_portrait":["https:\/\/sites.tarc.edu.my\/cpe\/wp-content\/uploads\/sites\/4\/2026\/05\/CSRM-1.jpg",527,434,false],"qi_addons_for_elementor_image_size_huge-square":["https:\/\/sites.tarc.edu.my\/cpe\/wp-content\/uploads\/sites\/4\/2026\/05\/CSRM-1.jpg",527,434,false],"wpvr_mobile":["https:\/\/sites.tarc.edu.my\/cpe\/wp-content\/uploads\/sites\/4\/2026\/05\/CSRM-1.jpg",527,434,false],"tlp-portfolio-thumb":["https:\/\/sites.tarc.edu.my\/cpe\/wp-content\/uploads\/sites\/4\/2026\/05\/CSRM-1-350x250.jpg",350,250,true],"woocommerce_thumbnail":["https:\/\/sites.tarc.edu.my\/cpe\/wp-content\/uploads\/sites\/4\/2026\/05\/CSRM-1-300x300.jpg",300,300,true],"woocommerce_single":["https:\/\/sites.tarc.edu.my\/cpe\/wp-content\/uploads\/sites\/4\/2026\/05\/CSRM-1.jpg",527,434,false],"woocommerce_gallery_thumbnail":["https:\/\/sites.tarc.edu.my\/cpe\/wp-content\/uploads\/sites\/4\/2026\/05\/CSRM-1-100x100.jpg",100,100,true]},"rttpg_author":{"display_name":"leeks","author_link":"https:\/\/sites.tarc.edu.my\/cpe\/author\/leeks\/"},"rttpg_comment":0,"rttpg_category":"Uncategorized<\/a>","rttpg_excerpt":"The Professional Certificate in New Retail Strategy is a comprehensive four-day programme designed to empower retail leaders to bridge the gap between traditional high-street operations and the modern digital marketplace. Strategic Retail Evolution In an increasingly competitive landscape, ‘New Retail’ has become a fundamental requirement for commercial success. This programme provides a clear roadmap for…","_links":{"self":[{"href":"https:\/\/sites.tarc.edu.my\/cpe\/wp-json\/wp\/v2\/posts\/2751","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.tarc.edu.my\/cpe\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sites.tarc.edu.my\/cpe\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sites.tarc.edu.my\/cpe\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.tarc.edu.my\/cpe\/wp-json\/wp\/v2\/comments?post=2751"}],"version-history":[{"count":13,"href":"https:\/\/sites.tarc.edu.my\/cpe\/wp-json\/wp\/v2\/posts\/2751\/revisions"}],"predecessor-version":[{"id":2766,"href":"https:\/\/sites.tarc.edu.my\/cpe\/wp-json\/wp\/v2\/posts\/2751\/revisions\/2766"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sites.tarc.edu.my\/cpe\/wp-json\/wp\/v2\/media\/2753"}],"wp:attachment":[{"href":"https:\/\/sites.tarc.edu.my\/cpe\/wp-json\/wp\/v2\/media?parent=2751"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sites.tarc.edu.my\/cpe\/wp-json\/wp\/v2\/categories?post=2751"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sites.tarc.edu.my\/cpe\/wp-json\/wp\/v2\/tags?post=2751"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}